Layaway terms: Layaway’s cannot be modified other than paying off the layaway early. See FAQ for more information on how points are received and spent within the Miskatonic Books website.Ĭustomers who select ‘Layaway’ as their payment option agree to the terms of Miskatonic Books Layaway plan which is outlined below:
Points: All points accrued are at the discretion of Miskatonic Books and can be added to or removed at any time for any reason on the website. Any cancellations or refunds after this 45 day period will be issued in the form of a gift certificate which can be used in the exact store or provider which the returned or cancelled items originally were sold from. Preordered Items: If customers order items that have not yet been released, we cannot offer refunds to credit cards or Paypal past 60 days of when your order has been placed. Miskatonic Books will not be held accountable for lost package that show via the tracking that they were delivered to the shipping address specified on the order. Customer must email us at that their package has not been received.
Refund on items lost in the mail will be refunded in full within 45 days of purchase. All points accrued will be lost with account closure. After two returns within a given year your account will be canceled and your IP address will be blocked.
Please ensure that you want the item prior to ordering it. We are not running a library we are an independent bookstore and chronic returning of books and reading and handling them hurt our business model. Refund will be for cost of the products only shipping is non-refundable unless the product is defective or damaged.Ĭustomers returning more than two orders within a year will be no longer be allowed to order through the site. Products must be in new condition or in the condition shipped on older titles. After seven days of receiving the product all sales are final. Receiving your order is determined by the USPS tracking number. You must return your product(s) within 7 days of receiving your order to get credit. We are not Amazon or Wal-Mart and all sales are considered final unless you receive the product damaged or not in the condition described. In-Stock Items: Miskatonic Books offers its customers a full 7-day money back guarantee on all products sold within its store that are damaged or not as described. Only after your first order will we allow orders to be shipped to an alternate address. All customers who use this site must agree to the terms on this page BEFORE placing any orders through this site.Īll charges will be processed and appear on your statement as Miskatonic Books.įor the first order made by a new customer the book will only be shipped to the address of the card holder.